FAQs
Dental Digital Marketing
FAQs
FAQs
What should be the timeline for getting results?
We complete the full setup or migration from your current provider within 15 days. Then we launch Google Ads for general dentistry and emergency dentistry. In most cases, you’ll see the first lead enter your pipeline within 20 working days after we receive access plus your photos, videos, and key clinic information.
Do you work with multiple clinics in the same area?
No. We work with one clinic per suburb to protect your local visibility, lead share, and campaign performance.
Can we choose which treatments to promote?
Yes. We build campaigns around your preferred services, high-value treatments, and the treatments you want more of (including implants, Invisalign, veneers, emergency, and general dentistry).
Do we need a new website before starting?
Not always. We review your current site first. If it’s already conversion-ready, we optimise and build landing pages around it. If it’s limiting bookings, we’ll recommend a redesign or rebuild.
Do we approve ads and content before anything goes live?
Yes. You approve messaging, creatives, landing pages, and any patient-facing content before we publish.
Do you only run ads, or do you manage the full system?
We manage the full system: website, SEO, Google Ads, Meta Ads, CRM, follow-up flows, and patient booking funnels.
How do you track calls, leads, and booked consults?
We use call tracking, form tracking, pipeline tracking inside the CRM, and weekly reporting that shows lead volume, cost per lead, and booking outcomes.
What makes Smart Dental Marketing different?
We are dental-only. Every strategy, tool, and team member is focused on dental patient acquisition and dental-specific conversion, not general agency marketing.
Is there a minimum term, and how does cancellation work?
There’s no lengthy lock-in. We require one month’s notice to cancel. If your billing cycle runs from the 30th to the 30th, you must email an official termination notice, and one more cycle payment is required before the contract ends.
Do we get all assets back if we leave?
Yes, you’ll receive your website and your social media accounts back. however, any campaigns, structures, audiences, tracking, and proprietary IP we built within our advertising systems remain our property.
Search Engine Optimisation
Choose from one of Smart Dental Marketing’s Keyword Performance Packages or let us design a bespoke SEO strategy
PPC
Advertising
Highly targeted PPC campaigns on search engines and other online media, including remarketing as required.
Email
Marketing
Our team of copywriters and designers create persuasive emails including newsletters, special offers and customer service announcements.
Social Media Marketing
Every SEO service includes social media marketing – both organic posts and advertising – in your preferred social media
Content
Marketing
Build your brand awareness, improve your SEO, drive inquiries to your website and more, with high-quality content
Want to maximise profitable chair
time at your dental clinic?
Please contact us to arrange a discussion on how to customise a high-performance marketing plan.